Job title: Communications Officer
Responsible to: Director of Fundraising & Communications
Salary: £25,103 per annum
Benefits: 36 paid holiday days per year, plus employer contribution to pension
Contract: Full-time (35 hours a week)
Located: CAN Mezzanine, 49-51 East Road, London N1 6AH
Purpose of the role:
We are the national charity working to improve the lives of patients and families affected by all types of genetic conditions. We are an alliance of over 200 patient organisations.
Our aim is to ensure that high-quality services, information and support are provided to all who need them. We actively support research and innovation across the field of genetic medicine. This is an exciting time to join Genetic Alliance UK as our new and ambitious strategy brings opportunities for growth, innovation and expansion across the organisation.
You will support Genetic Alliance UK's communication activity and work cross-departmentally to provide creative and operational support. Your responsibility will be to ensure that policy, research, support, fundraising and engagement activities are communicated in an accessible and dynamic way across a range of channels.
This is a central role within a small, creative, supportive and hard-working team. The role offers you the chance to work across a range of outputs and subject areas, producing interesting and dynamic content. Genetic Alliance UK has a substantial communications output and a large audience of patients, patient organisations, healthcare professionals, policy makers and industry. Although the majority of what is produced is done in-house, you will also gain experience of working with communications suppliers and agencies. Regular training is provided and fresh thinking positively encouraged - this is a unique opportunity for the right candidate.
- Developing, producing and delivering effective content and campaigns for Genetic Alliance UK’s digital channels, including its website, social media platforms and e-communications.
- Communicating with Genetic Alliance UK’s members, patients and other stakeholders effectively about our work.
- Supporting the press work of the organisation, interviewing case studies and monitoring press coverage.
- Designing on-brand and creative content including videos, social media assets, GIFs and infographics.
- Running the Genetic Alliance UK social media channels, and measuring the impact of the organisation's social media and campaigns by providing statistical/insights reporting.
- Coordinating and creating conversation-generating content for the website and social media including blogs, vlogs, podcasts and streaming of events.
- Working closely with team members from Rare Disease UK and SWAN UK, and external communications agencies on national campaigns eg Rare Disease Day and Undiagnosed Children's Day.
- Supporting our engagement activities with webinars and interactive online events.
- Reviewing, and where appropriate sharing, the latest news in the genetics and rare disease field.
- Attending relevant meetings, conferences and events representing the organisation.
- Remaining up to date with digital trends, new channels and opportunities to grow audiences.
- Providing the first point of contact for the organisation by phone and email, and responding to enquiries from individuals, patients, clinicians and other healthcare policy stakeholders.
- Supporting the production of printed materials, form concept through to delivery.
- Building and maintaining good relationships with member patient groups, promoting their work and encouraging them to engage with our work.
- Undertaking other reasonable tasks required by Genetic Alliance UK when needed.
EDUCATION AND QUALIFICATIONS
- Graduate or equivalent experience.
- Good level of IT literacy.
ESSENTIAL QUALITIES, SKILLS AND EXPERIENCE
- A minimum of one year's demonstrable communications or marketing experience.
- Excellent interpersonal skills.
- Excellent communication skills, both written and oral.
- Ability to clearly communicate complex information.
- Ability to write clear and logical documents.
- Ability to adapt writing style for a range of audiences.
- Ability to work both as part of a team and independently.
- A can-do attitude to work, with enthusiasm and creativity.
- Attention to detail to all aspects of work.
- A logical and organised approach to work.
- Ability to meet agreed deadlines, prioritise workload and maximise the use of time.
- Interest in healthcare policy, genetics and rare disease.
- A commitment to the aims and objectives of Genetic Alliance UK.
DESIRABLE QUALITIES, SKILLS AND EXPERIENCE
- The ability to use design and editing software (although training will be provided).
- Experience of the voluntary and/or health sector communications.
- Appreciation of current issues in genetics and health care and their impact on patients and families.
- Interest and knowledge of political environment in the UK.
- Photography and video shooting skills.
- To be able to work occasional evenings and weekends, and longer hours as required around national awareness campaigns Rare Disease Day and Undiagnosed Children's Day.
- Willing to undertake occasional travel in the UK and Europe.
Please apply by email to: email@example.com with the subject heading 'Communications Officer.'
Your application should include your CV and a cover letter addressed to Emma Damian-Grint explaining why you would like this job and why you are a suitable candidate.
12 noon, Friday 13 July 2018.
Interviews will be held on Friday 20 July 2018.
You can download this job description here.